“I just wanted to take a minute to let you know that whenever I had placed a purchase order with your company, that your customer service is always very helpful. They are always ready to give me pricing, quotes and general information whenever I request it. I never have to wait more than a day for any info.
Most times when I inquire, I usually have an answer the next day. This makes my job much easier as I don’t have to chase people and track down information. Your customer service team has been detailed with making phone calls to me whenever they want to be certain of an item I am asking for. Therefore, I wanted to thank you and your company for making things easy.”